Gateway E-4650 Uživatelský manuál

MAN US E4650 SYS GDE R0 10/01Gateway® E-4650 System Manual

2 Checking Out Your Gateway ComputerGateway Mid-Tower frontCD/DVD driveCD/DVD eject buttonDiskette eject buttonDiskette drivePower buttonUSB

92 TroubleshootingError messagesThis section lists common error messages that you may see. These messages often indicate procedural errors su

Error messages 93FDC Failure Error occurred trying to access diskette drive controller.HDC Failure Error occurred trying to access hard disk

94 TroubleshootingBeep codesWhenever a recoverable error occurs during POST, the BIOS displays an error message describing the problem. The B

Beep codes 95If POST completes normally, the BIOS issues one short beep before passing control to the operating system.Short Beeps Descriptio

96 Troubleshooting

Intel 850 ATX System Board Technical Reference 97AReference DataIntel 850 ATX System Board Technical ReferenceFeaturesThis FC-PGA2 system boa

98 Reference DataSystem board layoutThe following illustration shows the system board divided into two sections:21

Intel 850 ATX System Board Technical Reference 99Section 1A EC GDB F

100 Reference DataA USB front panel header (2.0)B Front panel headerC BIOS configuration jumperD BatteryE PCI expansion slotsF AGP expansion

Intel 850 ATX System Board Technical Reference 101Section 2QORPNLMA B GFEDCH I KJ

Gateway Mid-Tower front 3Component Icon DescriptionCD/DVD drive Use a CD drive for installing software programs, playing audio CDs, and acces

102 Reference DataA Primary IDE cable connectorB Secondary IDE cable connectorC Auxiliary power connectorD Memory expansion slotsE Processor

Intel 850 ATX System Board Technical Reference 103BIOS configuration jumper settingsThe BIOS configuration jumper lets you clear passwords or

104 Reference DataSpecificationsThe following specifications are for the standard configuration. Your system may contain optional equipment.

Intel 850 ATX System Board Technical Reference 105Many products for Gateway and its subsidiaries are custom engineered by our suppliers to Ga

106 Reference Data

Important safety information 107BSafety, Regulatory, and Legal InformationImportant safety informationYour Gateway system is designed and tes

108 Safety, Regulatory, and Legal Information Some products are equipped with a three-wire power cord to make sure that the product is proper

Regulatory compliance statements 109Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentio

110 Safety, Regulatory, and Legal Information(applicable to products fitted with USA modems)Your modem complies with Part 68 of the Federal C

Regulatory compliance statements 111CanadaIndustry Canada (IC)Unintentional emitter per ICES-003This digital apparatus does not exceed the Cl

4 Checking Out Your Gateway ComputerGateway Mid-Tower backCover release leversNetwork jackAnalog monitor portParallel portSerial portUSB 1.1

112 Safety, Regulatory, and Legal InformationEuropean UnionThe following information is only applicable to systems labeled with the CE mark

Regulatory compliance statements 113JapanVCCI statementThis equipment is in the Class B category (Information Technology Equipment to be used

114 Safety, Regulatory, and Legal InformationAustralia and New ZealandEMI statementThis device has been tested and found to comply with the l

Laser safety statement 115Laser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standa

116 Safety, Regulatory, and Legal InformationTelevision antenna connectors protection (for systems fitted with TV/cable TV tuner cards)Extern

Television antenna connectors protection (for systems fitted with TV/cable TV tuner cards) 117Warning When installing or realigning an outsid

118 Safety, Regulatory, and Legal InformationNoticesCopyright © 2001 Gateway, Inc.All Rights Reserved4545 Town Centre CourtSan Diego, CA 9212

Index 119IndexNumerics3.5-inch devicecabling information22installing 21preparing to install 21removing 21replacing 21AAC power connector 5acc

120 Indexline out 6MIDI 6modem 6monitor (VGA) 5network 5parallel 5power 5PS/2 keyboard 5PS/2 mouse 5serial 5speaker out 6USB 3, 5coverremovin

Index 121LANDesk Heceta IV 7Hibernate mode 3, 53, 58, 59humidityprotecting the computer9Iinstalling3.5-inch device21adapter card 30add-in car

Gateway Mid-Tower back 5Component Icon DescriptionPower connector Plug the power cable into this connector.Voltage selector switch Before tur

122 Indexadjusting 10port 5troubleshooting 90mousecleaning73port 5troubleshooting 83Nnetwork jack 5Norton Antivirus 61Oopening the case 17ope

Index 123case cover 17CD/DVD drive 21diskette drive 21expansion card 30front bezel 23hard drive 21main board 35memory 37power supply 33system

124 IndexUuninterruptible power supply (UPS) 52, 59updating the BIOS 48USB port 3, 5utility softwareBIOS Setup utility45Vvideotroubleshooting

MAN US E4650 SYS GDE R0 10/01Gateway® E-4650 System Manual

6 Checking Out Your Gateway ComputerJoystick/MIDI port Plug a joystick or MIDI device into this port.Modem jack Plug a modem cable into this

Heceta IV hardware management 7Heceta IV hardware managementHeceta IV is an integrated data acquisition system that lets you monitor the stat

8 Checking Out Your Gateway Computer

Setting up your computer 92System SetupSetting up your computerUse the instructions on the Setup Poster that came with your computer to assem

10 System SetupStarting your computerBefore you start your computer for the first time: Make sure that the voltage selector switch on the ba

Starting your computer 11Understanding the Power-On Self-TestWhen you turn on your computer, the Power-On Self-Test (POST) routine checks the

12 System Setup3 Continue following the instructions and selecting options in the start-up wizard dialog boxes, clicking Next to move through

Restarting your computer 13Restarting your computerIf your computer does not respond to keyboard or mouse input, you may have to close progra

14 System Setup

Preventing static electricity discharge 153Working with the Gateway Mid-Tower casePreventing static electricity dischargeThe components insid

16 Working with the Gateway Mid-Tower case Touch a bare metal surface on the back of the computer. Unplug the power cord and modem cable.Be

Opening and closing 17Opening and closingThe Gateway Mid-Tower case provides toolless access to internal components.To open the Gateway Mid-T

18 Working with the Gateway Mid-Tower case6 Swing the side panel away from the case.

Opening and closing 19To close the Gateway Mid-Tower case:1 For more stability, place the computer on its side.2 Make sure all of the interna

20 Working with the Gateway Mid-Tower case3 Align the door tabs into the case notches.4 Swing the side panel toward the case until the releas

Adding or replacing drives 21Adding or replacing drivesPreparing to add or replace a driveOne 3.5-inch diskette drive, one 3.5-inch hard driv

iContentsPreface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

22 Working with the Gateway Mid-Tower caseDrive cabling informationYour computer includes three different types of drive cables. Each drive c

Adding or replacing drives 233If you are adding a new drive, press in on the two bezel release tabs, then swing open the front bezel.

24 Working with the Gateway Mid-Tower case4 If you are adding a new drive, remove the drive bay bezel cover for the bay into which you are in

Adding or replacing drives 255If you are adding a new drive, remove the EMI shield for the bay into which you are installing the new drive.6

26 Working with the Gateway Mid-Tower case7 If there is a shipping screw installed next to the release lever, remove the screw, then unlock t

Adding or replacing drives 279Set any jumpers on the new drive. See the drive manual for further instructions.10 Slide the new drive into the

28 Working with the Gateway Mid-Tower caseTo replace a hard drive: 1 Open the case by following the procedure “To open the Gateway Mid-Tower

Adding or replacing drives 294Slide the green release lever out toward the open side of the case, then remove the drive by sliding it out of

30 Working with the Gateway Mid-Tower caseReplacing expansion cardsAn expansion card is a card used in the computer to add functionality to t

Replacing expansion cards 315While holding the expansion card retention cover open, remove the expansion card.You can slightly seesaw the car

ii Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51Line conditioners . .

32 Working with the Gateway Mid-Tower case7 Lock the card in place by pushing the expansion card retention cover inward, then secure the expa

Replacing the power supply 33Replacing the power supply To replace a Gateway Mid-Tower case power supply:1 Open the case by following the pro

34 Working with the Gateway Mid-Tower case5 While supporting the power supply with your hand, remove the power supply by sliding it toward th

Replacing the system board 35Replacing the system boardTo replace the system board:1 Open the case by following the procedure “To open the Ga

36 Working with the Gateway Mid-Tower case5 Remove the system board by sliding the board toward the front of the case. The system board stand

Installing memory 37Installing memoryWhen you upgrade your computer memory, make sure that you install the correct type of memory module for

38 Working with the Gateway Mid-Tower caseTo install or replace RIMM or C-RIMM memory:1 Open the case by following the procedure “Opening and

Installing memory 393If you are removing a RIMM module from the memory module bank, gently pull the plastic tabs away from the sides of the m

40 Working with the Gateway Mid-Tower case4 If you are installing two memory modules into one dual-channel (two slots per bank) bank (RIMM BA

Installing memory 415Make sure that the tabs on the sides of the RIMM and C-RIMM secure the memory module in the slot. When the module is sec

iiiVideo problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Error message

42 Working with the Gateway Mid-Tower caseReplacing the batteryThe battery provides power for the computer real-time clock and CMOS memory, w

Replacing the battery 435Locate the battery on the system board (see “System board layout” on page 98). The battery is circular and has the p

44 Working with the Gateway Mid-Tower case

About the BIOS Setup utility 454Using the BIOS Setup UtilityAbout the BIOS Setup utilityThe computer’s BIOS has a built-in setup utility that

46 Using the BIOS Setup UtilityStart the BIOS Setup utility by restarting the computer, then pressing F1 when the Gateway logo screen appears

About the BIOS Setup utility 47The main screen has the following menu selections at the top of the screen: Maintenance lets you clear Setup

48 Using the BIOS Setup UtilityUpdating the BIOSIf you need a new version of the BIOS, you can download the BIOS update from technical suppor

Setting the BIOS configuration jumper 49Setting the BIOS configuration jumperThe system board has a configuration jumper related to the BIOS.

50 Using the BIOS Setup Utility

Protecting against power source problems 515Managing Your ComputerProtecting against power source problemsSurge suppressors, line conditioner

iv

52 Managing Your ComputerWhen purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certificati

Power management 53Power managementComputer equipment can account for a significant portion of energy use in the home and office environment.

54 Managing Your ComputerUsing Standby modeAlways save your work before using the Standby mode. Once in Standby mode, your computer reduces o

Power management 55Changing power settingsYou can change power management settings, such as the power button function and power-saving timers

56 Managing Your Computer2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box opens.3 Sel

Power management 57Changing advanced power settingsTo change advanced power management settings:1 In Windows XP, click Start, then select Con

58 Managing Your ComputerActivating Hibernate modeTo activate Hibernate mode: 1 In Windows XP, click Start, then select Control Panel. Click

Power management 59To place your computer into hibernation: To use hibernation as a power savings mode, open the Power Options dialog box, c

60 Managing Your Computer3 Click the UPS tab.4 Click Select. The UPS Selection dialog box opens.5 Select the manufacturer and model of the UP

Protecting your computer from viruses 61Protecting your computer from virusesA virus is a program that attaches itself to a file on a compute

Conventions used in this manual vPrefaceConventions used in this manualThroughout this manual, you will see the following conventions:Convent

62 Managing Your ComputerTo remove a virus:1 Find and remove the virus immediately using Norton AntiVirus.2 Turn off your computer and leave

Managing hard drive space 63Managing hard drive spaceWindows provides several utilities you can use to manage your hard drive.Checking hard d

64 Managing Your ComputerUsing Disk CleanupDelete unneeded files, such as temporary Windows files, to free hard drive space.To use the Window

Managing hard drive space 654Select the check box beside each file type you want to delete. For more information about file types you can del

66 Managing Your Computer3 Click the Tools tab.4 Click Check Now.5 Select the options to use, then click Start. For help, press F1. Windows c

Managing hard drive space 67Defragmenting the hard driveWhen working with files, sometimes Windows divides the file information into pieces a

68 Managing Your Computer3 Click the Tools tab.4 Click Defragment Now.5 If Disk Defragmenter does not start automatically, click Start or Def

Managing hard drive space 69Backing up filesBacking up files and removing them from the hard drive frees space for new files on the hard driv

70 Managing Your ComputerUsing the Scheduled Task WizardThe Scheduled Task Wizard lets you schedule maintenance tasks such as running Disk De

Cleaning your computer 71Cleaning your computerKeeping your computer clean and the vents free from dust helps keep your system performing at

vi Getting additional informationLog on to the technical support area of www.gatewayatwork.com to find information about your computer or oth

72 Managing Your ComputerCleaning the keyboardYou should clean the keyboard occasionally by using an aerosol can of air with a narrow, straw-

Cleaning your computer 73To clean your mouse:1 Turn the mouse upside down.2 Rotate the retaining ring on the bottom of the mouse counter-cloc

74 Managing Your ComputerChecking system health with LANDeskLANDesk® Client Manager is a desktop management interface (DMI) that lets you mon

System recovery 75System recoveryTake advanced precautions that will allow you to restart your system and recover damaged files in the event

76 Managing Your Computer

Introduction 776TroubleshootingIntroductionIf your computer does not operate correctly, re-read the instructions for the procedures you have

78 TroubleshootingTroubleshooting guidelinesAs you troubleshoot your computer, keep the following guidelines in mind: Never remove the case

Battery installation problems 79 Turn off the computer, remove the cover, and make sure that all cables inside the case are attached securel

80 TroubleshootingCD drive problemsAn audio CD produces no sound.Probable cause SolutionThe CD is loaded incorrectly Make sure the label is f

CD drive problems 81An audio CD will not play.The computer does not recognize the CD drive.Probable cause SolutionThe CD is loaded incorrectl

11Checking Out Your Gateway ComputerThis chapter provides basic information about your Gateway computer. Read this chapter to find out: Whe

82 TroubleshootingComputer problemsThe computer will not start up.The computer is non-responsive.The keyboard does not work.Probable cause So

Computer problems 83The mouse does not work.Probable cause SolutionThe mouse is not plugged in or connected properlyMake sure the cable is pl

84 TroubleshootingDiskette drive problemsThe computer does not recognize the diskette drive.The diskette drive will not read, write, or forma

Hard drive problems 85Hard drive problemsThe computer does not recognize the IDE drive.Probable cause SolutionThe primary IDE device may be c

86 TroubleshootingMemory problemsThe computer detected memory errors during start up.Probable cause SolutionMemory was added or removed, and

Modem problems 87Modem problemsThe computer does not recognize the modem.Probable cause SolutionThe modem has not been added as new hardwareA

88 TroubleshootingPeripheral/adapter problemsThe computer does not recognize an adapter card.Probable cause SolutionThe interrupt or I/O addr

Printer problems 89Printer problemsThe printer will not turn on.The printer is turned on but will not print.The printer prints garbled text.P

90 TroubleshootingVideo problemsThe computer is running but the screen is blank.The image on the screen is dim or difficult to read.Probable

Video problems 91The color monitor displays everything in black and white.The displayed characters are garbled.The video is distorted.Probabl