Gateway 860 SATA NAS User's Guide InstallingGetting Help
6Chapter 1: Overviewwww.gateway.comAlarm On Off NAS is operating normally.Off On System error.Off Off NAS is not turned on.LAN1 and 2 On Off Network l
7Rearwww.gateway.comRearItem DescriptionCover screws Secure the top access cover.Power connector Plug the power cord into this connector.Fan Cools the
8Chapter 1: Overviewwww.gateway.comRear panel indicatorsPS/2 keyboard port Plug a PS/2 keyboard into this port.PS/2 mouse port Plug a a PS/2 mouse int
9LCD screenwww.gateway.comLCD screen The LCD screen is a 2-line by 12-character screen that lets you see the name, settings, date and time, event stat
10Chapter 1: Overviewwww.gateway.comStorageThe NAS supplies you with the following media storage: CD drive High-capacity Serial-ATA hard driveCD dri
11Storagewww.gateway.comCaring for your CDs Keep your CDs in a CD case when not in use to avoid scratches or other damage. Any kind of dirt or damage
12Chapter 1: Overviewwww.gateway.comHardware RAID layoutThe NAS is recognized by the host computer’s operating system as two logical drives. The two l
13Storagewww.gateway.comRAID volume computationDepending on the hard drive capacity, the system volume and data volume capacity can have different siz
14Chapter 1: Overviewwww.gateway.com
215Setting UpThis chapter provides the instructions on how to set up your NAS and connect basic and optional peripherals.
16Chapter 2: Setting Upwww.gateway.comRequirementsSelecting a siteBefore unpacking and installing the NAS, select a suitable installation site for max
17Requirementswww.gateway.comCabinet installation technical detailsTake note of the following information when planning where and how to install the N
18Chapter 2: Setting Upwww.gateway.comCircuit overloadingAppropriate consideration should be given when connecting the supply circuit to the NAS to av
19Installing on a table topwww.gateway.comInstalling on a table topTo install the NAS on a table top:1 Attach the provided rubber feet to the NAS. 2 P
20Chapter 2: Setting Upwww.gateway.comInstalling into a server cabinetCabinet installation precautionsBefore installing the NAS, take the following pr
21Installing into a server cabinetwww.gateway.comTo install the NAS into a server cabinet:1 Use a screwdriver to remove the four screws that hold the
22Chapter 2: Setting Upwww.gateway.com3 Temporarily fasten the rails to the sides of the NAS using the supplied round-head screws. Position the rails
23Installing into a server cabinetwww.gateway.com5 Two or more people must assist in lifting the NAS. Slide the back of the rails into the brackets. 6
24Chapter 2: Setting Upwww.gateway.com7 Fasten the back of the rails to the brackets with the round-head screws.
25Installing into a server cabinetwww.gateway.com8 Secure the rails on both sides of the NAS by tightening the round-head screws.
iContents1Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Feature
26Chapter 2: Setting Upwww.gateway.comConnecting cablesThe NAS, a monitor, a keyboard, and a mouse constitute the basic NAS system. Before connecting
27Connecting cableswww.gateway.com2 Connect the PS/2 keyboard and mouse into the PS/2 connectors located on the rear panel.
28Chapter 2: Setting Upwww.gateway.com3 Connect the power cord to the power connector located on the rear panel, then connect the other end to a corre
29Turning on your NASwww.gateway.comTurning on your NASAfter making sure that you have set up the NAS correctly and connected all the required cables,
30Chapter 2: Setting Upwww.gateway.comTroubleshootingIf the NAS does not boot after you turn it on, check the following factors that might have caused
31Turning off your NASwww.gateway.comTurning off your NAS Do not use the power button to shut down the NAS. When the NAS shuts down, all services r
32Chapter 2: Setting Upwww.gateway.com
333CustomizingYour NASRead this chapter to learn how to add options and install or remove the hot-swap hard drives.
34Chapter 3: Customizing Your NASwww.gateway.comPrecautionsBefore you install any computer component, we recommend that you read the following section
35Expanding connectivitywww.gateway.comExpanding connectivityPorts let you connect peripheral devices to your NAS. For instructions on how to connect
ii Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42Date/Time . . .
36Chapter 3: Customizing Your NASwww.gateway.comUSBThe USB (Universal Serial Bus) port is a high-speed serial bus which lets you connect and daisy-cha
37Upgradingwww.gateway.comUpgradingYour NAS delivers superior power and performance. However, some users and the applications they use may demand more
38Chapter 3: Customizing Your NASwww.gateway.com6 Insert the hard drive carrier into the bay and lock it into place. 7 Replace the front bezel, then l
439Configuring theNASThis chapter describes how to configure the NAS, perform NAS functions, and view events on the NAS’s LCD screen.
40Chapter 4: Configuring the NASwww.gateway.comOverviewThe LCD screen lets you see at a glance the name, firmware version, and total number of events
41Main menuwww.gateway.comMain menuThe LCD menu contains the following options: Setting DescriptionView Info Displays information about the firmware a
42Chapter 4: Configuring the NASwww.gateway.comYou can press any button on the front panel of the NAS to enter the main menu. To move through the opti
43Main menuwww.gateway.com5 Select DHCP1 On if you want to get an IP address assigned automatically from the NAS, then press the Enter button. - OR -S
44Chapter 4: Configuring the NASwww.gateway.com10 Enter the gateway IP address, then press the Exit button to end input. 11 Select OK, then press the
45Main menuwww.gateway.comManualThis function gives you the option to manually enter the IP, net mask and gateway IP address of the LAN2 host.To confi
11OverviewRead this chapter to learn about the features and components of your NAS (Network Attached Storage).
46Chapter 4: Configuring the NASwww.gateway.comDate/TimeThis option is used to set and view the date and time on the NAS. Setting the date and timeTo
47Main menuwww.gateway.comSystem InfoThe SystemInfo menu displays the processor temperature and fan speed reading. Viewing the CPU temperatureTo view
48Chapter 4: Configuring the NASwww.gateway.comView EventUse this submenu to display the events logged by the NAS or programs. These event logs displa
49Main menuwww.gateway.com3 Select Shutdown, then press the Enter button. The “Wait for host respond” message appears. After a few seconds the “Shutdo
50Chapter 4: Configuring the NASwww.gateway.com
551SystemManagementThis chapter gives information about the software programs and utilities bundled with your NAS. Your NAS supports the following sys
52Chapter 5: System Managementwww.gateway.comWindows installer Your NAS's Windows operating system includes drivers and service support for netwo
53Windows installerwww.gateway.comIncludes drivers and utilities to provide advanced NIC management functions such as fail over or aggregation. For mo
54Chapter 5: System Managementwww.gateway.comRAID ConfigurationThis utility lets you change the default RAID configuration, such as the system volume
55RAID Configurationwww.gateway.com7 Select 0, 1, or 5, then press ENTER. The program prompts you to confirm your choice of the new RAID level.8 Press
2Chapter 1: Overviewwww.gateway.comFeaturesThe Gateway 860 NAS is a 1U, high-density, powerful, rack-mountable system that offers a new standard for f
56Chapter 5: System Managementwww.gateway.comSystem Image RestorationThis utility lets you restore the system image factory default settings. To resto
57NAS Explorerwww.gateway.comNAS ExplorerNAS Explorer allows NAS server management via the Web, standard network, or dial-up connections. This utility
58Chapter 5: System Managementwww.gateway.comRunning NAS ExplorerTo run NAS Explorer: Click Start, Programs, NAS Explorer, then click NAS Explorer. T
59NAS Explorerwww.gateway.comFinding a NAS on the networkTo find a NAS on the network:1 On the NAS Explorer window, click the Search button. When NAS
60Chapter 5: System Managementwww.gateway.comConfiguring the NAS’s network settingTo configure the NAS’s network setting:1 On the NAS Servers list, cl
61NAS Explorerwww.gateway.com4 Click OK. The login dialog box appears. 5 Enter the NAS’s user name and password, then click OK. Configuring the search
62Chapter 5: System Managementwww.gateway.com3 Double-click a client interface in the Search Range list. The Search Range window appears.4 Click Add.
63NAS Explorerwww.gateway.comModifying a search rangeTo modify a search range:1 Double-click a client interface in the Search Range list. 2 Click Modi
64Chapter 5: System Managementwww.gateway.comArchiving a search rangeTo archive a search range:1 In the Search Range List window, select the search ra
65NAS Explorerwww.gateway.comManaging event logsViewing an event logTo view an event log:1 On the NAS Explorer window, click the Event Log button. The
3Featureswww.gateway.com Rear panel connectors PS/2 keyboard port PS/2 mouse port Serial port (for IPMI only) SCSI port VGA port 2 LAN ports (R
66Chapter 5: System Managementwww.gateway.comThe Logs pane shows a heirarchical view of the logs recorded by the Windows Event Viewer. The Details pan
67NAS Explorerwww.gateway.com3 In the Details pane, double-click an event to view the event’s detailed information. The Detail Event Log window appear
68Chapter 5: System Managementwww.gateway.comSearching for specific types of eventsTo search for specific types of events:1 On the NAS Explorer window
69NAS Explorerwww.gateway.com2 In the System Event Log Search Settings area, select the type of search interval. The types of search interval include:
70Chapter 5: System Managementwww.gateway.com
671TroubleshootingRead this chapter for instructions on dealing with common problems. If problems still persist, contact Gateway Technical Support.
72Chapter 6: Troubleshootingwww.gateway.comTelephone supportBefore calling Gateway Technical SupportIf you have a technical problem with your NAS, fol
73Telephone supportwww.gateway.comTelephone supportGateway offers a wide range of customer service, technical support, and information services.Teleph
74Chapter 6: Troubleshootingwww.gateway.comSafety guidelinesWhile troubleshooting your NAS, follow these safety guidelines: Never remove the top cove
75Troubleshooting stepswww.gateway.comTroubleshooting stepsThe NAS does not work. Make sure that the power button on the front panel is turned on. M
4Chapter 1: Overviewwww.gateway.comFrontItem DescriptionPower LED Indicates the presence of power in the NAS.Power button Press to turn the NAS on or
76Chapter 6: Troubleshootingwww.gateway.comA peripheral device connected to a USB connector does not work. Reduce the number of external devices conn
A77Glossary10 Base-TA UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a single unshielded set (the cable is
78Appendix A: Glossarywww.gateway.com100 Base-TXA UTP cable consisting of four pairs of two wires (8 conductors) each, twisted together into a single
79www.gateway.comHubA switching device through which a number of devices (such as computers) can be connected to a network. Since connected devices ar
80Appendix A: Glossarywww.gateway.comNFS (Network File System)A method for sharing files over a network. NFS makes it possible to use files located on
81www.gateway.comRAID 10RAID 10 is a combination of RAID 0 and RAID 1, striping and disk mirroring. RAID Level 10 combines the fast performance of Lev
82Appendix A: Glossarywww.gateway.comTCP/IP protocolGenerally used to refer to the established set of means and procedures by which devices connected
B83Safety,Regulatory, andLegal InformationImportant safety informationYour Gateway system is designed and tested to meet the latest standards for safe
84Appendix B: Safety, Regulatory, and Legal Informationwww.gateway.comSetting up your system Read and follow all instructions marked on the product an
85www.gateway.comCare during use Do not walk on the power cord or allow anything to rest on it. Do not spill anything on the system. The best way to a
5Frontwww.gateway.comFront panel indicatorsLCD screen Displays the NAS name, network settings, and number of events logged by the NAS.Next button Pres
86Appendix B: Safety, Regulatory, and Legal Informationwww.gateway.comRegulatory compliance statementsUnited States of AmericaFederal Communications C
87www.gateway.comTelecommunications per Part 68 of the Code of Federal Regulations (CFR 47)(applicable to products fitted with USA modems)Your modem c
88Appendix B: Safety, Regulatory, and Legal Informationwww.gateway.comCanadaIndustry Canada (IC)Unintentional emitter per ICES-003This digital apparat
89www.gateway.comLaser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC
90Appendix B: Safety, Regulatory, and Legal Informationwww.gateway.comNoticesCopyright © 2003 Gateway, Inc.All Rights Reserved14303 Gateway PlacePoway
A MAN 1U NAS USER GDE R0 12/03
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